Work With Our Designers
You're Almost There - Getting Your Design!
You may contact us any time so we can help you through the design process. We make designing a kitchen fun and easy for you! Call: 727.230.9907 now!
Serving USA, Canada and Caribbean.
The last step is to e-mail , fax or send your floor plan with your field measurements and any notes along with our Job Information Sheet to info@directrenovations.com or info@shopdrp.com or fax to 727-342-7322 . Normally you will receive your design back within 48 - 72 hours. We strongly recommend you verify your measurements against the floor plan you’ll receive from us. It is your responsibility to double check our design measurements against your own.
Once you sign off on the final design we prepared, you then take all responsibility and liability for any omissions and errors. We urge you to follow up with our Customer Service Department as soon as possible at 727-230-9907 to ensure your information has been received. In any event, as soon as it is received and reviewed by the assigned designer, you will be contacted for any further information.
You are typically allowed 2 - 3 drawing revisions per “ free ” design , however, at the discretion of your designer, there maybe a charge for any revisions thereafter.
Purchasing Your Kitchen Cabinetry
After you approve and sign your drawings/design for your new kitchen cabinetry, you’ll need to SIGN, DATE and return to your designer or customer service the following paperwork:
1- Side Elevation Drawings
2- Floor Plan
3- Appliance Specifications
4- Job Information Sheet
5- Invoice/Sales Order - Shipping Information
6- Full Payment: Credit Card Authorization Form (unless you elect to use our on - line secure payment method) or our PayPal 6 Months No Interest, Same as Cash or other financing methods.
Our designers and customer service department will walk you through the entire process to help ensure the proper documents are received. Once all the proper documentation along with your payment are received, our customer service department will facilitate the ordering of your cabinetry. You will receive an email confirmation typically within 24 hours that will provide an estimated delivery date. You will be notified of any changes throughout the process. Please refer to our Frequently Asked Questions on our website for more information on delivery times and shipping.
If there are any questions, you may call Customer Service at 727-230-9907 during normal working hours or leave a message and our customer service department will get back to you with in 24 hours.
All Sales Are Final
You have 24 hours to make changes from the time you place your order. If you order the wrong products, returns can only be accepted if the box has not been opened. You will be responsible for all shipping costs plus a 25% restocking fee. Acceptance of returns is at the sole discretion of Direct Renovation Products. So please, INSPECT YOUR ORDER SEVERAL TIMES.
